Privacy Policy

1. Introduction

Welcome to Resume Builder. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our resume and SOP template platform.

2. Information We Collect

2.1 Personal Information

When you create an account or build a resume or SOP, we may collect:

• Name and contact information (email address, phone number)
• Professional information (work experience, education, skills)
• Account credentials (username and encrypted password)
• Profile photo or other uploaded images

2.2 Usage Data

We automatically collect information about how you interact with our service:

• Browser type and version
• Operating system
• IP address and general location data
• Pages visited and time spent on the platform
• Resume and SOP templates used and downloads

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To create, store, and manage your resumes and SOPs
• Account Management: To maintain and secure your account
• Communication: To send service updates, notifications, and respond to inquiries
• Improvement: To analyze usage patterns and improve our platform
• Security: To detect and prevent fraudulent activities

4. Data Storage and Security

We implement industry-standard security measures to protect your data:

• Data is stored on secure servers with encryption
• Passwords are hashed and never stored in plain text
• Regular security audits and updates
• Access controls to limit data access to authorized personnel only

While we take reasonable precautions, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data only in the following circumstances:

• With Your Consent: When you explicitly authorize us to share information
• Service Providers: With third-party vendors who help us operate our platform (hosting, analytics)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In the event of a merger, acquisition, or sale of assets

6. Your Rights and Choices

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Export: Download your resumes, SOPs, and data in portable formats
• Opt-out: Unsubscribe from marketing communications

To exercise any of these rights, please contact us using the information provided below.

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for the platform to function properly
• Analytics Cookies: Help us understand how users interact with our service
• Preference Cookies: Remember your settings and preferences

You can manage cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality.

8. Children's Privacy

Our service is not intended for users under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately so we can delete it.

9. Third-Party Services

Our platform may contain links to third-party websites or integrate with external services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

10. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. If you delete your account, we will remove your personal information within 30 days, except where retention is required by law or for legitimate business purposes.

11. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our service after changes constitutes acceptance of the updated policy.